Cookie Policy

Last updated: June 16, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions.

Types of Cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until you delete them
• First-Party Cookies: Cookies set directly by our website
• Third-Party Cookies: Cookies set by other websites or services we use

2. How We Use Cookies

We use cookies for several purposes to improve your experience on our website:

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled.

• Security: Protect against fraudulent activity and maintain website security
• Authentication: Remember your login status and user preferences
• Navigation: Enable basic website functionality and navigation
• Form Data: Remember information you've entered in forms
• Shopping Cart: Maintain items in your booking cart during your session

Analytics Cookies (Optional)

These cookies help us understand how visitors use our website so we can improve it.

• Page Views: Track which pages are most popular
• User Behavior: Understand how users navigate our site
• Performance: Identify and fix technical issues
• Traffic Sources: Understand how visitors find our website
• Device Information: Optimize the site for different devices

Marketing Cookies (Optional)

These cookies are used to show you relevant advertisements and measure their effectiveness.

• Personalization: Show content and offers relevant to your interests
• Retargeting: Display our ads on other websites you visit
• Conversion Tracking: Measure the effectiveness of our advertising
• Social Media: Enable sharing and social media integration

3. Specific Cookies We Use

Essential Cookies

Cookie Name	Purpose	Duration
cookieConsent	Stores your cookie preferences	365 days
sessionID	Maintains your session	Session
securityToken	Prevents cross-site request forgery	Session

Analytics Cookies (Google Analytics)

Cookie Name	Purpose	Duration
_ga	Distinguishes unique users	2 years
_ga_*	Persists session state	2 years
_gid	Distinguishes users	24 hours

4. Third-Party Cookies

We work with third-party services that may set their own cookies on our website:

Google Services

• Google Analytics: Web analytics service for understanding website usage
• Google Fonts: Font delivery service for improved typography
• Google Maps: Interactive maps and location services

Social Media Platforms

• Facebook: Social sharing and advertising pixels
• Twitter: Social media integration and analytics
• Instagram: Social media embedding and sharing
• LinkedIn: Professional networking and business analytics

Payment Processors

• Payment Gateways: Secure payment processing for bookings
• Fraud Detection: Security cookies to prevent fraudulent transactions

5. Managing Your Cookie Preferences

Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept All: Allow all cookies for the best website experience
• Only Necessary: Allow only essential cookies required for basic functionality
• Custom Settings: Choose which types of cookies to allow

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Clearing your browser's cookie settings
• Contacting us directly

Browser Settings

You can also manage cookies through your browser settings:

Google Chrome:

1. Click the three dots menu → Settings
2. Select "Privacy and security" → "Cookies and other site data"
3. Choose your preferred cookie settings

Mozilla Firefox:

1. Click the menu button → Options
2. Select "Privacy & Security"
3. Under "Cookies and Site Data," choose your settings

Safari:

1. Go to Safari → Preferences
2. Click the "Privacy" tab
3. Choose your cookie blocking preferences

Microsoft Edge:

1. Click the three dots menu → Settings
2. Select "Cookies and site permissions"
3. Choose "Cookies and site data" and adjust settings

6. Impact of Disabling Cookies

Essential Cookies

Disabling essential cookies may result in:

• Inability to complete bookings
• Loss of website functionality
• Security vulnerabilities
• Difficulty navigating the site

Analytics Cookies

Disabling analytics cookies may result in:

• Less personalized experience
• Reduced website improvements
• Generic content recommendations

Marketing Cookies

Disabling marketing cookies may result in:

• Less relevant advertisements
• Repeated promotional offers
• Generic marketing content

7. Mobile Apps and Devices

Similar technologies are used in our mobile applications:

• Device IDs: Unique identifiers for mobile devices
• Local Storage: Data stored locally on your device
• Push Notifications: With your permission for relevant updates

You can manage these through your device's privacy settings.

8. International Transfers

Some of our third-party cookie providers may transfer data internationally. We ensure appropriate safeguards are in place for such transfers in compliance with Canadian privacy laws.

9. Cookie Retention

Different cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for specified periods (from 24 hours to 2 years)
• User-Controlled: You can delete cookies manually at any time

10. Updates to Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Changes in our cookie practices
• New technologies or services
• Legal or regulatory requirements
• Improvements to our website

We will notify you of significant changes through:

• Website banner notifications
• Email notifications (for subscribers)
• Updated "Last modified" date on this page

11. Your Rights

Under Canadian privacy legislation, you have the right to:

• Know what cookies we use and why
• Opt out of non-essential cookies
• Access data collected through cookies
• Request deletion of cookie data
• Withdraw consent for cookie use

12. Contact Information

If you have questions about our cookie practices or this policy, please contact us:

13. Additional Resources

For more information about cookies and online privacy:

• Privacy Commissioner of Canada: www.priv.gc.ca
• Your Online Choices (Canada): youradchoices.ca
• AllAboutCookies: www.allaboutcookies.org